Wipro - Pune

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Tata Consultancy Services - Chennai,Kolkata

Experience - 4 to 13

Key Skills - OutSystems low-code platform development, Application Development, Requirement Analysis, Coding Standards, Unit Testing, Documentation, User Support, Communication and teamwork skills.,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

ITC Infotech India Ltd - Bangalore

Experience - 4 to 6

Key Skills - FlexPLM customization & development, Java programming & Windchill APIs, FlexPLM module configuration: BOM, Product Structure, Change Management, Workflow, System administration & data model management, Integrations with ERP, CAD, CRM, and other enterprise systems, Data migration & troubleshooting, Testing (unit, system, UAT), Documentation & end-user support.,

Wipro - Pune

Experience - 1 to 3

Key Skills - customer service, helpdesk, end user, service desk, it, user support, c++, sap, housekeeping, spi, journalism, microcontroller, rtos, embedded systems, embedded c, linux, uart, hospitality, i2c, hotel management, arm. ,